The Specialist invited four local political pundits to gather around and discuss the hot and burning political issues of the day. Listen in for a lively and informative discussion on local, national and international political topics. The guests for this show included Kenny Golden (I), Robert Dean (L), David Bartholomew (R), and Ollie Bates (D).

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The Specialist Radio Hour welcomes Chris Galosi of Galosi Enterprises, LLC as the show’s official expert in the field of firearms and firearm safety. Tune in to The Specialist Radio Hour on February 23, 2011 at 2:00 PM for a highly-informative interview with Chris on the subject of firearms legal issues, firearm training and firearms safety. Visit the Galosi Enterprises website at www.galosienterprisesllc.com.

Eric Wray is a licensed Funeral Director and a Portsmouth, VA Republican Party activist. In this interview Eric covers a wide array of topics, such as health care, racial politics, party politics, and popular culture. You can visit the Supporters of Eric Wray Facebook page at Supporters Of Eric V. Wray II for Virginia.

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“The Specialist” was in attendance for the 2010 Virginia Beach Republican Party Victory Celebration. Politicos from all around Hampton Roads filled the Westin Hotel ballroom to capacity.

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Scott Rigell is the Republican candidate for the Virginia 2nd Congressional District seat. It is only 48 days until the November 2nd election and in this interview Rigell gives us an update on the status of his campaign, while sharing his views on the hot and burning issues of the day. Visit Scott Rigell’s website at www.scottrigell.com.

Andrea Seabrook of National Public Radio (NPR) dropped in to join the conversation on the Wednesday, June 2nd broadcast of “The Specialist” Radio Hour. Andrea filed a report on Virginia’s 2nd Congressional District race for NPR’s “Morning Edition”.[flgallery id=17 /]

I have kinda taken a little time out from during posts because of the extra project that I have been working on. About 2 days before Thanksgiving John, my co-host and I made a pledge to use the forum we had on our radio show to help the community.

While on an airplane flying to California to do some consulting I read State by State stats on the number of children that are not guaranteed a meal for dinner each night. Right here in America! Since I am from Virginia I could not help but notice that 14.3% of all of Virginia’s children fell into that group. So we decided to step up and have a massive food drive. The goal for “Specialist” was to collect as much food as possible as long as I am on the air.

The GREAT news is that with everyone’s help, as of this writing we have already collected 13,000 lbs. of food! We had a lot of great help from our terrific listeners! Just to mention a few of the great people and I am not going to give last names but a special thanks to Chris, Santea, Steve, Tom, Louis, and William. All of you know who you are and even though we have reached the first 13,000 lbs. I am going to look to you all for a long time to come. Thanks again!

Casey Moore

Casey Moore, Hampton Road’s premier Productivity Trainer, has been named The Specialist Radio Hour’s 2009 Business Person of the Year. Sales expert and radio personality Chris Kettner, “The Specialist,” presented the award at a meeting of the Circle of Excellence BNI group on February 25. Casey Moore, CEO of Living Simply Consulting, Inc., earned the honor by exemplifying “a passion for customer service, integrity, and an untiring commitment to giving back to the community.”

It is me again! I have kinda taken a little time out from during posts because of the extra project that I have been working on. About 2 days before Thanksgiving John, my co-host and I made a pledge to use the forum we had on our radio show to help the community.

While on an airplane flying to California to do some consulting I read State by State stats on the number of children that are not guaranteed a meal for dinner each night. Right here in America! Since I am from Virginia I could not help but notice that 14.3% of all of Virginia’s children fell into that group. So we decided to step up and have a massive food drive. The goal for “The Specialist” was to collect as much food as possible as long as I am on the air.

Wednesday we will make our first delivery to an inner city church where it can be quickly distributed to needy people in that community. The GREAT news is that with everyone’s help, as of this writing we have already collected 1000 lbs. of food! We had a lot of great help from our terrific listeners! Just to mention a few of the great people and I am not going to give last names but a special thanks to Chris, Santea, Steve, Tom, Louis, and William. All of you know who you are and even though we have reached the first 1000 lbs. I am going to look to you all for a long time to come. Thanks again!

By the way I hope you have checked out the web site for some of your Christmas shopping and don’t forget to sign up for the FREE newsletter so you can get 20% off on everything you buy for Christmas! Talk to you soon.

“The Specialist”

I had to share this with you. We have talked about small talk before. We have even gone into the purpose of it and certain techniques that make it most effective. Well, recently a young man was having trouble with his small talk. He just couldn’t break the ice with the families. He was a door to door salesman. Having crossed paths a couple of years ago this young man had no problem asking “The Specialist” for some help.

At first I thought he just wanted some advice, instead he asked if I would accompany him in the field and observe him in the field and see what I thought he was doing wrong. No problem for “The Specialist”. In fact I thought it was my duty. I never could have expected what I saw! You know how I tell you to kinda look around the business or home and find something you know something about that you would feel comfortable talking about or at least giving a sincere nice compliment about something you saw. Well this is the WORST small talk story of all time.

We were knocking on doors in this apartment complex when we approached this door that was wide open and almost completely melted! As we glanced inside the apartment everything was charcoal burnt from an apparent fire. There was NOTHING left in the place that wasn’t burnt to a crisp. It was horrible. The only thing left standing was a partially melted floor lamp with the shade hanging on the side by one or two threads and completely charcoal black from the apparent fire. I started to leave and the young salesperson knocked on the door. I was already ready to leave when a haggard worn out horribly depressed man came to the door and said come in.

Kind readers, what came out of this young sales persons mouth I will probably never forget! He walks in and introduces us and then glances around the ruins of this man’s house and says and I quote…WOW, I love your lamp! I almost fell to the floor. The poor man had nothing left but a melted floor lamp and the lamp shade holding on by a thread and that’s what he said! I apologized and took the young man outside. Not only had he forgot one of the most important of the 8 Basics…SINCERITY, but he didn’t have an ounce of compassion in him and at least ask the man if everyone was okay and was there anything he could do. I was blown away! I asked this young man what was he thinking? His reply was that he was taught to always find something in the home to compliment the customer on. A melted floor lamp? And he was wondering why he was having trouble in his small talk? I thought I had seen everything!

No matter what you learn in sales you MUST apply some common sense! I guess the moral of this post is that no matter how good you are in sales you will never be great until you incorporate SINCERITY into your profession! I just had to share this story with you.

“The Specialist”